Contrails
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Activity
Automations
Tasks
Reminders run in the background and deliver owner-only notifications here.
Objectives & Key Results
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Objectives
Key Results
Chat about all OKRs
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Tactical Board
Event Type: SME
Member Count — revenue-based
Distinct customers with recognized member revenue in the period (Intacct GL). A different metric from the flight-based Active Members above — members who paid but did not fly are counted here, not there.
Ask about Tactical Board
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Help & Reference
What can Contrails do?
- Query flight & revenue data from the database
- Analyze uploaded documents (PDF, Word, Excel)
- Generate charts and visualizations
- Show flight routes on interactive maps
- Create Word and Excel reports
- Search SharePoint and OneDrive files
How to Ask
Specify Time Periods
"Revenue last month"
"Flights YTD"
"Q3 2024 data"
Request Visualizations
"...as a bar chart"
"...as a pie chart"
"Show on a map"
Name Entities
"Surf Air revenue"
"Flights for N123EX"
"Trips to KTEB"
Group Data
"...by customer"
"...by aircraft type"
"...by week"
Example Queries
"Show me top 10 customers by revenue this month as a bar chart"
"What flights went to KTEB last week?"
"Compare YTD revenue to last year by month"
Glossary
Time Periods
YTD - Year to Date (Jan 1 to today)
MTD - Month to Date (1st of month to today)
QTD - Quarter to Date
LY - Last Year / Prior Year
Aviation Terms
PAX - Passengers
FH - Flight Hours
FBO - Fixed Base Operator (airport service provider)
ETA - Estimated Time of Arrival
ETD - Estimated Time of Departure
ICAO - International Civil Aviation Organization (4-letter airport codes like KTEB)
Tail # - Aircraft registration number (e.g., N123EX)
Delay Codes
WX - Weather delay
MX - Mechanical / Maintenance delay
ATC - Air Traffic Control delay
CREW - Crew-related delay
LATE PAX - Late passengers delay
REPO - Repositioning flight (no passengers)
Flight Status
Completed - Flight that actually occurred (fuel burn > 0)
Verified - Flight confirmed as completed (status_id = 8)
Cancelled - Flight that was cancelled before departure
Scheduled - Planned future flight
Revenue Terms
Reconciled Revenue - Final confirmed revenue amount
Estimated Revenue - Projected revenue before reconciliation
Charter - On-demand flight booked by customer
Jet Card - Prepaid flight hours membership
No matching terms found
Keyboard Shortcuts
- Tab Accept autocomplete suggestion
- Shift + Enter New line in message
- Enter Send message
Settings
Custom Instructions
Tell Contrails about your preferences, how you'd like responses formatted, or context that helps with your queries.
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Memory
Let Contrails retrieve durable context that is relevant to your request.
New durable personal facts may be saved after a successful reply.
When a chat belongs to a project, new durable facts may be saved only to that project.
Personal memories can be added and managed by you.
Review and clean up memory
Contrails builds a read-only manifest first. Nothing is changed until you review and approve individual actions. Cleanup pauses records for 30 days before any final soft deletion.
Connected accounts
JETNET Evolution
If you have a JETNET Evolution account, connect it so Contrails can answer aircraft-market questions (listings, ownership, transactions) from JETNET. You sign in on JETNET's own page; Contrails never sees your password.
Flight Maps
Choose how flight routes are displayed when you ask about flights.
Developer Options
Display the SQL query and row count for database queries in chat responses.
Document
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